Everyone is welcome

We will create environments that are welcoming, inclusive, respectful, and safe. We will provide a consistent standard of service whilst remembering we are all individuals with different needs and views.

We will create enjoyable experiences

Our venues, events and activities will be staffed by approachable, well informed, confident, proactive ambassadors driven by inspirational enthusiasm.

We will be accountable

Share your views with respect and kindness. We will listen, respond, and learn.

Everybody has the right to live and work in an environment free from abuse and harassment. We condemn all bigotry and hate speech and where such behaviour occurs, it may be reported to the police. Hate has no place at the RSC.