If you need to cancel your workshop you need give us a minimum of four weeks' notice. To notify us of any change to your booking please email learning@rsc.org.uk and learning.boxoffice@rsc.org.uk.
Payment is due 28 days before your booking commencement date. In the event that you cancel the booking, we reserve the right to charge cancellation fees as follows:
Full fees will be refunded for cancellations made more than 28 days before your booking start date.
In the event of a cancellation made less than 28 days before your booking start date, 50% of the fee will be non-refundable.
If your cancellation is made 14 days or less before your booking start date, 100% of the fee will be non-refundable.
You’re welcome to postpone your booking rather than cancel. However, please note that any postponement of a workshop made within 28 days’ of the booking start date will incur cancellation fees as above.
There may be circumstances in which we need to cancel the Workshop. In such circumstances, we will provide you with a full refund of the amount of the fee that you have paid to us and we will make every effort to provide you with such refund within 30 days of the date of cancellation.